FAQ (shipping & etc)

We guarantee the LOWEST PRICE anywhere for sterling silver glass photo lockets! We have the BEST deal and BEST quality plus FAST shipping :)) Let's GO SHOPPING >>>

Shipping Basics

Ship worldwide! We ship all over the world! We ship Monday thru Friday within 48 hours from the East Coast, Georgia. We use either USPS and UPS for all USA/domestic orders and International (Canada & elsewhere) orders. All orders shipped have a tracking number and/or Customs Declarations form. Please check if there are USA holidays or weather delays or other natural disasters in your area, which may delay deliver of your package(s). We recommend buying early for those special occasions! International customers are responsible for customs fees (taxes, duties, shipping, brokerage, etc.) which are outside of our control.

USA First Class(5-10 Days)
AmountS&H
$0.01-$100$5.00
$100.01+FREE *
USA Priority (2-5 Days)
AmountS&H
$0.01-$200$15.00 *
$200.01+$19.00 *
USA Express (1-2 Days)
AmountS&H
$0.01-$200$25.00
$200.01+$35.00
International Standard (2-4 Weeks)
Amount S&H
$0.01-$100$5.00 **
$100.01+$10.00 **
International Priority (10-20 Days)
Amount S&H
$0.01-$200$19.00 **
$200.01+$29.00 **
International Express (5-10 Days)
Quantity #S&H
$0.01-$200$39.00
$200.01+$49.00
* Certain packages may be given FREE upgrades to UPS Ground, which guarantees detailed tracking, included insurance & doubly fast!
** USPS does not guarantee arrival within designated times and there is no guarantee of tracking! Please wait 45 days before contacting us or the USPS to file a claim with USPS.

Your Purchase

What's my order status? All orders are processed through PayPal, so log into your PayPal account under "My recent activity" and all info such as: date/time of order, payment status, method of shipping and tracking number will be listed. Your order will be marked "Shipped" usually within 48 hours.

We Recycle! We use recycled materials: We're a small business, we use small packaging! Less waste = Better world! We will also keep our glass photo lockets doubly-protected, so no worries about being harmed during travel around the world.

Exchange, Refund & Other Policies: If for any reason you are not satisfied and would like to make an exchange or refund, please contact us with a reason. Item(s) returned will need to be in new/original condition with an invoice or other proof of purchase. Shipping charges are non-refundable either way. Let us know!

100% Happiness Guarantee 100% Happiness Guarantee: We guarantee our all our products to have the highest quality and guarantee all our services to have the highest satisfaction! Be confident with your purchase! If for any reason you are not satisfied and would like to make an exchange or refund, please contact us within 30 days. Item(s) returned will need to be in new/original condition with an invoice or other proof of purchase. Shipping charges are non-refundable either way.

Official PayPal Seal

PayPal Payment: We are PayPal Verified and accept payment through PayPal because it is easy to register, easy to use, convenient tracking of orders, and accepts credit-cards (Mastercard, Visa, American Express, Discover) and eChecks. Also, easy online "cash and international money conversions are great for our international customers! PayPal also offers the you (the buyer) and us (the seller) protection!



OTHER IMPORTANT THINGS TO KNOW:

Pricing & Discounts: We are wholesale! You can google online and find several websites selling glass photo lockets for the average price of $50 to $100.00/each. We guarantee the LOWEST PRICE anywhere! We will price-match! Price-matched item(s) must be same in size and shape, just contact us with the link/source/details.

Customers are recommended to join our mailing list which offers exclusive updates, discounts and promos throughout the year! We are social media-ists on Facebook and Twitter - both also offer great deals not posted on our website. We are a private company and do not and will not sell your information to anyone.

The BEST deal and BEST quality plus FAST shipping is here at www.glassphotolockets.com

Out of Stock & Cancellations: If you place an order and the item(s) are out of stock, we will notify you within 24 hours and refund the cost of items out of stock.

We're also on eBay: Originally started there and still continue to sell there due to the wide exposure. We like eBay because it offers first-time buyers who may be hesitant to buy from third-party websites. Our profile on eBay has 100% positive feedback! so you can be guaranteed of awesome products and service! Just take a look at our profile to see what customers have been saying :)